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Terms & Conditions

Welcome to suryavanshicomputer.in. By using our website or engaging with our services, you agree to these Terms & Conditions. Please read them carefully before placing an order or requesting services.

1. Scope & Acceptance

  • These terms apply to all users of the website, including customers, visitors, and clients.
  • By browsing, ordering, or requesting services, you acknowledge that you accept and agree to these Terms & Conditions.

2. Services & Products

  • We offer computer hardware sales, repairs, and related services.
  • All products and services are subject to availability.
  • If a product or spare part is unavailable, we will inform you and offer alternatives or issue a refund.

3. Orders, Quotes & Estimates

  • Orders placed via the website are proposals. We reserve the right to accept or reject them.
  • For repair services, we may provide a cost estimate. Actual costs may vary based on inspection.
  • Any quoted price is valid for a limited period (as specified in the quote). After that, it may change.

4. Payment & Charges

  • Payment methods accepted (e.g. cash, bank transfer, online payment) will be detailed on the site or invoice.
  • You agree to pay all applicable charges, taxes, and fees.
  • For services, a deposit may be required before work begins.
  • Payments once made are non-refundable unless otherwise agreed in writing.

5. Delivery & Completion

  • We will provide an estimated timeline for delivery or repair completion.
  • Delays due to unforeseen circumstances (supplier delays, shipping issues) are not our responsibility.
  • Risk of loss or damage to products passes to you once the product is delivered or collected (as applicable).

6. Warranty & Guarantees

  • Products may come with manufacturer warranties; we will provide you with warranty terms, if any.
  • For repair services, we may offer a limited warranty on the repair work (e.g. 7/15/30 days)—this warranty covers only the specific issue repaired, not general wear or unrelated failures.
  • Warranty does not cover misuse, accidental damage, unauthorised modifications, or tampering by third parties.

7. Use of the Website

  • You agree not to misuse the website (e.g. uploading harmful content, hacking attempts, spamming).
  • We may suspend or block your access if you violate these terms or engage in illegal activity.

8. Intellectual Property

  • All content on the website (text, images, logos, designs) is our property or used with permission.
  • You may not reproduce, copy, or use our intellectual property without written permission.

9. Limitation of Liability

  • We will not be liable for indirect, incidental, consequential, or punitive damages arising from use of our products or services.
  • Our total liability, whether in contract, tort or otherwise, will not exceed the amount you paid to us for the specific product or service.

10. Privacy & Data

  • Use of personal information will be governed by our Privacy Policy.
  • By using the site or services, you consent to collection and use of your data as per that policy.

11. Disputes & Governing Law

  • These terms are governed by the laws of the state/country where your business is registered.
  • Any disputes will be resolved by the competent courts in that jurisdiction.

12. Changes to Terms

  • We reserve the right to modify or update these Terms & Conditions at any time.
  • Changes will be effective upon posting on the site. Continued use of the website or services constitutes acceptance of updated terms.
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